Bharat Vikas Group starts MGM College operations despite govt ban:HITES deploys tainted agency against govt orders; institute warns of non-payment, bars uniformed staff

In a dramatic escalation of the housekeeping–security overhaul at Indore’s Maharaja Yeshwantrao Hospital (MYH), Bharat Vikas Group India Ltd began its ground operations on Monday morning, even though both the Directorate of Medical Education (DME) and MGM Medical College had explicitly prohibited the company from taking charge of the institute’s premises work. Guards and housekeeping workers reported to duty in BVG uniforms, creating confusion across hospital units and raising serious questions about how HLL Infra Tech Services Ltd (HITES) executed the handover without state approval. College blocks BVG staff, warns HLL of non-payment The surprise deployment prompted immediate resistance from the college administration. Dean Dr Arvind Ghanghoriya said the college has categorically refused to recognise BVG and informed HLL that no payments will be processed if the company continues working on campus. We have warned HITES not to hand over work to BVG. If they do so, the college will not pay the company, the Dean said.

The college insiders said that several guards and workers were asked to leave after reporting in BVG uniforms. DME issues second notice: no approval, no liability The DME, too, has issued a second warning letter to HLL, reiterating that BVG, a firm terminated from five government medical colleges in 2018–19 for severe lapses, cannot be deployed at MGM Medical College or any of its associated hospitals. The letter states the department had already instructed HLL on November 20 not to appoint any agency without prior approval and explicitly barred the selection of firms previously removed for sanitation or security failures. The DME has now clarified that any expenditure incurred by BVG will not be reimbursed, and operational responsibility lies solely with HLL. How the standoff began The administration’s decision to remove Agile Security, following the rat-bite deaths of two newborns in the pediatric surgery unit, set off the search for a new service provider. While HLL was instructed to propose alternatives, the DME says no approval request for BVG was ever submitted. However, on November 21, HLL issued orders directing MGM Medical College to transition all services to BVG by November 30, triggering objections from both the DME and the college. BVG’s problematic past BVG was previously removed from Vidisha, Datia, Shahdol, Sagar and Gwalior medical colleges for major violations, including operating without a PASARA licence, non-functional biometric attendance, police verification lapses, missing equipment, delayed salaries, and persistent understaffing. Inspection teams had recommended termination after repeated notices went unanswered. Administrative deadlock now deepens With BVG present on the ground, the college refusing to accept its staff, the DME refusing financial clearance, and HLL bypassing approval protocols, the hospital’s sanitation and security overhaul has entered a crisis. Further action is expected as the department examines how BVG was appointed and allowed to take charge despite two written government warnings.