FASTag know-your-vehicle (KYV) process ends Feb 1:Owners won’t need repeated updates; banks to verify details

From February 1, vehicle owners will no longer need to complete the KYV (Know-Your -vehicle) process to get a FASTag for new cars, jeeps and vans. The National Highways Authority of India (NHAI) has decided to scrap KYV for new private vehicles. Existing FASTag users will also be spared routine KYV checks. This means no more repeated verification despite having valid documents, saving time and avoiding unnecessary delays. The move aims to ease post-activation hassles. Earlier, many users faced disruptions due to verification delays by banks or authorities even after FASTag activation. Under the new rules, FASTag holders won’t need to keep updating details repeatedly, as banks will handle verification internally. Investigation only upon receiving complaints According to the authority, the KYV process hasn’t been scrapped entirely but shifted to a need-based system. KYV will now be required only in cases of FASTag misuse, incorrect issuance, or if the tag becomes loose. For FASTags that are working normally, users won’t be asked to submit documents again. Banks to verify details via vehicle portal NHAI has also updated the rules for FASTag-issuing banks. Before activation, banks must now validate vehicle details directly through the government vehicle portal database. This means banks will handle verification themselves using official records, sparing customers repeated visits and paperwork. The move is expected to make the process faster, smoother, and more transparent. Toll payments to become faster An NHAI official said the change has been made to save time for everyday road users. Earlier, even with valid documents, many drivers faced issues at toll plazas or during payments due to post-issuance KYV checks. With the new system in place, toll payments are expected to be smoother and more seamless, without unnecessary interruptions.