indigo-fined-rs-1.5l-over-dirty-seats,-passenger’s-mental-agony

IndiGo Airlines has been held liable by the District Consumer Disputes Redressal Commission in New Delhi for providing unhygienic and stained seats on a flight from Baku to Delhi. The commission found this to be a deficiency in service, violating consumer expectations. Consequently, the airline has been directed to pay a compensation of Rs 1.