microsoft’s-email-service-suffers-outage,-affecting-1.30-lakh-users:sudden-overload-occurred,-and-several-servers-shut-down-after-automatic-checks

Microsoft, the world’s largest technology company, suddenly suffered a service outage. Since Thursday afternoon, millions of people have been unable to even open their emails. After 1 p.m., around 1.30 lakh users reported problems with Outlook on Downdetector. Many users were unable to send or open emails. Thousands of users also reported problems with Microsoft Teams, Copilot, and Microsoft 365. The company said that some servers suddenly came under extremely heavy load. Several servers failed during automatic health checks, meaning they were checked and then shut down on their own. Outage – Still not fully resolved The Teams issue in North America had already been fixed. Teams is now working for most people. Copilot had returned for most users by 5 p.m. on Thursday. However, Outlook/email is still affected. Meanwhile, Microsoft has made it clear that there is no evidence of hacking or a cyberattack. This is an internal glitch in the company’s own systems. The company is testing a fix for the servers The company said, “A core server process is becoming overloaded, causing the servers to stop responding.” The company is now trying a new approach. It is completely isolating and restarting a small part of the servers. It is then gradually directing traffic to it to check whether it remains stable. If it does, the same method will be applied to the remaining servers.