8 airlines including Indigo scam passengers, claims report:Survey of 1.24 lakh passengers revealed prices increase on payment window cancellation window removal from app during ongoing crisis

Amid the ongoing Indigo Airline crisis, a report regarding the country’s top airline companies has surfaced. This report by popular community platform LocalCircles has claimed that over 81% of air travelers in the last year have reported falling victim to fraud on airline websites or apps. This survey, done on over 1.24 lakh passengers from 302 districts across the country, revealed that scams are occurring during processes like ticket booking, seat selection, insurance, and ticket cancellation and refund. READ MORE | Delhi HC pulls up Centre, seeks explanation for 7.5-times spike in airfares during IndiGo crisis 4 Major Revelations of the Survey… READ MORE | IndiGo cancelled your flight?: Know your rights – from full ticket refund, alternative journey to complementary hotel accommodation Fraud continues even after government action The central government had issued guidelines in 2023 on fraud (dark patterns) happening with passengers. However, even after this, it did not have much effect on most airlines. Customers are still troubled by this. They are complaining about it on social media.