Salesforce CEO Marc Benioff announced a significant reduction of 4,000 customer support positions, a 45% decrease, as AI agents now handle 50% of customer interactions. This shift contrasts with Benioff’s July statements, where he downplayed AI’s potential for mass unemployment. The company is also utilizing AI to address a backlog of over 100 million uncalled sales leads. Post navigation West Central Railway RRC opens 2025 Apprentice recruitment for 2,865 posts: Check direct link to apply here UP: Mukhtar Ansari’s close aide Reyaz Ahmed Ansari arrested; Rs 6.7 crore properties seized