Mauganj Police accused of filing fake CM Helpline complaints:233 cases linked to just 21 numbers registered and closed to boost rankings

Mauganj Police in Madhya Pradesh allegedly registered fake complaints on the CM Helpline-181 portal by posing as complainants to improve its ranking. The complaints were reportedly resolved immediately after being filed to show better performance figures. The revelation emerged during an investigation by Bhaskar Digital. The investigation uncovered records that have raised serious questions over Mauganj Police’s functioning. Data showed that 233 complaints were registered using just 21 mobile numbers. In several cases, multiple serious complaints were uploaded under the same names within minutes of each other. The records also revealed the names of Dial-112 employees and police personnel as complainants. In one instance, a man who is unmarried was shown as having filed a complaint about his 20-year-old daughter going missing. Bhaskar’s probe found the names of Dial-112 driver Pravesh Chaturvedi, Dial-112 employee Krishna Kushwaha and Head Constable Vivek Yadav in the records. Head Constable Vivek Yadav has since been attached to the police lines, while the Rewa Zone IG has ordered an inquiry. Read this report based on documents and complaint records that came to light in Bhaskar’s investigation Read the findings based on documents and complaint records examined during the investigation: Complaints did not follow normal procedure Filing a complaint on the CM Helpline requires details of the incident and complainant. However, the investigation found that standard procedures were allegedly not followed properly in several cases. Pattern understood from 4 cases Case 1: Unmarried man shown as father of a 20-year-old missing daughter One of the most surprising cases involved Ankit Chaurasia. A complaint filed in his name stated that his 20-year-old daughter Anshika had gone missing after going to school and that police was not registering an FIR. When Bhaskar’s team contacted Chaurasia, he reportedly said he had never been married. Therefore, the claim of having a 20-year-old daughter was impossible. This became the first major indication of discrepancies between records and reality. Name: Ankit Chaurasia
Mobile Number: 9151947×××
Complaint Numbers: 38673403, 38673355, 38673329, 38673316, 38673289, 37987201, 37987174, 37987134, 37987092, 37987094, 37479005, 37478760 and 37478593 Case-2 : Five complaints in four minutes Records linked to Saurabh Dwivedi raised further questions. According to the data, five separate complaints were registered in his name within just four minutes. The first complaint was filed at 11:30 am, followed by four more complaints within the next three minutes. Name: Saurabh Dwivedi
Mobile Number: 8303851×××
Complaint Numbers: 38687509, 38687518, 38687522, 38687533 and 38687544 Case-3: Five complaints in 6 minutes A similar pattern emerged in complaints filed under the name Anita Saket. Records showed that five separate complaints were registered in her name within six minutes. The first complaint was recorded at 5:01 am, with four more complaints uploaded shortly afterwards. Name: Anita Saket
Mobile Numbers: 6387975×××, 9399069×××
Complaint Numbers: 38617942, 38617944, 38617947, 38617950 and 38617952 Case-4: Names of Police Personnel and Employees Surfaced in Records The investigation also found names of police personnel in the complaint records. Five complaints were registered under the name of Head Constable Vivek Yadav. The names of Dial-112 employees Pravesh Choubey and Krishna Kushwaha also appeared in the documents. The role of Dayashankar Tiwari, a private driver assigned to the police station in-charge’s official vehicle, has also come under scrutiny. Records show he appeared as a witness in some cases. Name: Vivek Yadav (Head Constable)
Mobile Numbers: 8004277××× and 9425906×××
Complaint Numbers: 38686662, 38686680, 38686696, 38686732 and 38686716
70 complaints were made in these 16 names (Note: Investigation of all these points is ongoing.) Havildar Vivek Yadav Line Attached Following Bhaskar’s investigation, Mauganj SP Surendra Kumar Jain attached Head Constable Vivek Yadav to the police lines. Rewa Zone Inspector General of Police Gaurav Rajput said a detailed inquiry has been ordered. Further action will be taken based on the findings of the investigation report.