Rewa airport chaos as Alliance Air denies boarding to passengers:72 had confirmed tickets but 48 seater aircraft sent, woman misses interview

In a major lapse, Alliance Air refused boarding to 15 passengers at Rewa Airport on Sunday night, despite all of them holding confirmed tickets for a flight to Delhi. The last-minute denial triggered chaos at the airport, with angry passengers staging protests against the airline. Overbooking and aircraft downgrades cause chaos According to reports, the airline had issued bookings for 72 passengers but deployed a smaller aircraft with only 48 seats. The sudden mismatch between bookings and available seats left several passengers stranded late at night. Frustrated by the situation, passengers demanded answers from airline staff but received no satisfactory response and were eventually forced to return without any alternative arrangements. Passenger misses crucial interview Among those affected was Shivani Jain, a resident of Amarpatan, who was scheduled to travel to Delhi for an important interview. “I had a confirmed ticket for the 9 pm flight and reached the airport by 7 pm to avoid any issues. Despite that, I was denied boarding,” she said. See 3 pictures of the ruckus that continued late into the night Misleading explanation by airline staff Shivani alleged that airline staff initially cited technical reasons, claiming her name was not visible in the system. She was made to wait for nearly an hour before being informed that the aircraft had fewer seats and she could not be accommodated. The denial, despite a confirmed ticket, led to protests by Shivani and her family at the airport, with other passengers also expressing anger over the mismanagement. No prior intimation to passengers Eyewitnesses said passengers questioned why they were denied boarding despite confirmed bookings. They alleged that no prior information was given about the change in aircraft. Passengers argued that timely communication could have allowed them to make alternative travel arrangements. Officials admit lapse amid uproar Amid the chaos, airport and airline officials acknowledged the lapse, stating that the deployment of a smaller aircraft led to a shortage of seats. As a result, around 15 passengers were denied boarding and faced significant inconvenience.