Ordering food from Zomato becomes more expensive:Food delivery app hikes platform fee by 19% to ₹14.90 from ₹12.50

Ordering food from food delivery platform Zomato has now become more expensive. The company has increased the platform fee by 19% on orders from Friday. Users will now have to pay ₹14.90 instead of ₹12.50, which is ₹2.40 higher in platform fees. Platform fee is an additional charge applicable on every food order. This is separate from GST, restaurant charges and delivery fees. Note that the Zomato platform delivers 20 to 25 lakh orders daily. Platform fee of Swiggy vs Zomato Zomato’s main rival company Swiggy is currently charging around ₹14.99 platform fee including tax. It has generally been observed that whenever one of these two companies increases fees, the other company also increases its prices soon. Zomato had started levying platform fee from ₹2 The company has increased platform fees for the second time in 7 months. Previously, a 20% increase was made in September 2025. In August 2023, Zomato introduced a platform fee of ₹2 for the first time to increase its margin and become profitable. The company later increased it to ₹3 and then to ₹4 on January 1, 2024. Then it was gradually increased to ₹7. Rising crude oil prices and operational costs become the reason Rising crude oil prices are considered a major reason behind this price increase. Higher oil prices increase delivery partners’ expenses and affect the company’s logistics operations.
Additionally, Zomato periodically changes platform fees to improve its profitability. Deepinder created Foodiebay in 2008